環保專案成果報告查詢系統

專案計畫編號
經費年度	103
計畫經費	3,060 千元
專案開始日期	2014/05/10
專案結束日期	2015/02/28
專案主持人	廖君庸
主辦單位	臺東縣環境保護局
承辦人	李菊芬
執行單位	技佳工程顧問有限公司
專案分類	公害糾紛
中文關鍵字	公害陳情
英文關鍵字	Public nuisance petitions
協同主持人	蘇聖群
共同主持人
計畫聯絡人	鄭惟尹
計畫聯絡電話	089-228580#
計畫聯絡信箱	t108@mail.ttepb.gov.tw

中文摘要	（1）廠商應每月25日前提報下月份巡查人員輪值表。（2）廠商陳情案件處理巡查人員應依規定相關程序執行並建檔。（3）陳情案件處理巡查人員應於每一機關上班日報備勤務，並接受指派勤務。（4）應每月10日前提報上月份有關陳情案件之相關分析資料，作為機關管制參考。（5）每月指派計畫經理進行「陳情人滿意度意見調查」，每月至少兩件次。（6）應於104年1月15日前應提送103年度臺東縣公害陳情處理白皮書初稿予關辦理審查。（7）辦理專責人員教育訓練1場次（8）辦理「公害陳情電話接聽禮貌及業務檢討說明會」、「103年度陳情案例分析與檢討說明會」各1場次。（9）執行設於臺東縣機場之航空噪音監測站及監控中心查核工作。（10）103年9月15日前提出期中報告。（11）104年1月15日前提出期末報告。（12）應辦理本計畫及電話接聽禮貌相關教育訓練總時數至少達10小時，且每2個月至少辦理1場次，其中6小時應外聘講師。（13）每月參與機關辦理之工作檢討會及工作月報各1場次。（14）計畫主持人每季應至機關針對每月月報結論及工作檢討會決議提出解決問題之指導會議。（15）配合機關通知參加行政院環境保護署召開之相關會議最多5次為限。（16）每月提供機關相關業務之新聞稿內容至少1則。（17）提供機關網站之新增或更新相關業務資訊。
中文關鍵字	公害陳情

中文摘要

（1）廠商應每月25日前提報下月份巡查人員輪值表。（2）廠商陳情案件處理巡查人員應依規定相關程序執行並建檔。（3）陳情案件處理巡查人員應於每一機關上班日報備勤務，並接受指派勤務。（4）應每月10日前提報上月份有關陳情案件之相關分析資料，作為機關管制參考。（5）每月指派計畫經理進行「陳情人滿意度意見調查」，每月至少兩件次。（6）應於104年1月15日前應提送103年度臺東縣公害陳情處理白皮書初稿予關辦理審查。（7）辦理專責人員教育訓練1場次（8）辦理「公害陳情電話接聽禮貌及業務檢討說明會」、「103年度陳情案例分析與檢討說明會」各1場次。（9）執行設於臺東縣機場之航空噪音監測站及監控中心查核工作。（10）103年9月15日前提出期中報告。（11）104年1月15日前提出期末報告。（12）應辦理本計畫及電話接聽禮貌相關教育訓練總時數至少達10小時，且每2個月至少辦理1場次，其中6小時應外聘講師。（13）每月參與機關辦理之工作檢討會及工作月報各1場次。（14）計畫主持人每季應至機關針對每月月報結論及工作檢討會決議提出解決問題之指導會議。（15）配合機關通知參加行政院環境保護署召開之相關會議最多5次為限。（16）每月提供機關相關業務之新聞稿內容至少1則。（17）提供機關網站之新增或更新相關業務資訊。

中文關鍵字

公害陳情

類型	檔名	檔案大小	說明	最新版公開日期
期末報告	103年臺東陳情案期末報告.pdf	25MB		2015/5/1 上午 12:00:00

摘要	(1)The vendor shall report next month on the 25th January premise inspection staff roster. (2)manufacturers petition cases handled inspection staff should be performed and documented in accordance with the relevant procedures. (3)petition case processing inspection staff should be prepared to work daily service in each organ, and then Assigned by the service. (4)report on 10th of each month to analysis the information which is related to the case of petitions based on regulatory authorities as Reference. (5)Assign project manager for a month, "Mr Valentine Satisfaction Survey," at least two times a month. (6)should be in 104 years on January 15 should submit 103 annual Taitung public nuisance petitions to draft White Paper Authority for review. (7)specialist training sessions at least once. (8)apply for "public nuisance telephone answering politely and business intelligence briefings review", "103 years petition case Cases and review of the briefing, "each one sessions. (9)the implementation of aviation noise monitoring stations located in the center of the audit and monitoring of Taitung Airport. (10)On 15 September 103 proposed interim report. (11)104 years on January 15 presented the final report. (12)Host this project and telephone answering related training minimum 10 hours,at least once every two months, included six hours External lecturer. (13)involved in the work of the review will be monthly and monthly work sessions handled each one of authority. (14)The planner should do monthly report and host evaluation meetings for solving problems to the organization in each season. (15)with the relevant authorities to participate in the meeting notice of up to 5 times the EPA limit. (16)provides a monthly press release of at least one organ-related businesses. (17)provide added or updated agency websites related business information.
英文關鍵字	Public nuisance petitions

摘要

(1)The vendor shall report next month on the 25th January premise inspection staff roster. (2)manufacturers petition cases handled inspection staff should be performed and documented in accordance with the relevant procedures. (3)petition case processing inspection staff should be prepared to work daily service in each organ, and then Assigned by the service. (4)report on 10th of each month to analysis the information which is related to the case of petitions based on regulatory authorities as Reference. (5)Assign project manager for a month, "Mr Valentine Satisfaction Survey," at least two times a month. (6)should be in 104 years on January 15 should submit 103 annual Taitung public nuisance petitions to draft White Paper Authority for review. (7)specialist training sessions at least once. (8)apply for "public nuisance telephone answering politely and business intelligence briefings review", "103 years petition case Cases and review of the briefing, "each one sessions. (9)the implementation of aviation noise monitoring stations located in the center of the audit and monitoring of Taitung Airport. (10)On 15 September 103 proposed interim report. (11)104 years on January 15 presented the final report. (12)Host this project and telephone answering related training minimum 10 hours,at least once every two months, included six hours External lecturer. (13)involved in the work of the review will be monthly and monthly work sessions handled each one of authority. (14)The planner should do monthly report and host evaluation meetings for solving problems to the organization in each season. (15)with the relevant authorities to participate in the meeting notice of up to 5 times the EPA limit. (16)provides a monthly press release of at least one organ-related businesses. (17)provide added or updated agency websites related business information.

英文關鍵字

Public nuisance petitions