105-02-29

105

10,300 千元

2016/01/01

2016/12/31

林世欽

花蓮縣環境保護局

林馨怡

日揚環境工程有限公司

大氣空氣

陳情案件快速查處、陳情人滿意度調查、北、南區環保派出所、環保小蜜蜂

Chen situation case quickly investigated, Chen lover satisfaction survey, north, south environmental police station, environmental protection bee

邱裕謙

03-8242660#

bmwz3ing@gmail.com

（1）快速查處陳情案件 今年度受(處)陳情案件各類案件來源案件數為2,695件，其中以公害陳情系統1,496件（不含衍生案件567件）最多，其次為1999縣民熱線1,020件；依主要污染陳情類別分類，分別為環境衛生1,326件(49.2%)、異味污染物360件(13.3%)、噪音320件(11.9%)、廢棄物267件(9.9%)及空氣污染209件(7.8%)、水污染60件(2.0%)及其他160件(5.9%)。 在平均每件處理時效部份，今年度執行成果為0.29天(合約規範為0.35天)；在污染書承諾空氣污染平均處理時效應小於0.25天部份，本項承諾執行成果為0.234天，亦符合其承諾。另，依各污染陳情類別的處理時效分類，分別空氣污染0.19天、異味污染物0.25天、噪音0.34天、廢棄物0.28天、環境衛生0.31天、水污染0.22天。 環保陳情案件及主動稽巡查部份，105年度共計完成3,725件，其中以空氣污染2,009件最多，其餘依序為環境衛生1,229件、噪音253件、廢棄物181件、水污染41件及其它12件；依稽查性質統計，執行陳情案件（含複查）共計1,884件、主動巡查1,518件、主動稽查25件、露天燃燒298件。 （2）教育訓練課程辦理情形 本計畫已於105年1月6日辦理完成1場次新進人員教育訓練，邀請本公司協理林世欽先生及計畫經理邱裕謙擔任，訓練課程各項工作執行方法，以及工作分配與分工等兩大主題。 105年1月14日辦理完成第一場次內部人員教育訓練，邀請邀請花蓮縣環境保護局饒 局長親自到場授課，藉以提升執行人員執勤技巧與注意事項。 105年9月20日辦理完成第二場次內部人員教育訓練，邀請本計畫巡查人員吳紀賢先生及環保局稽查員李秉謙先生擔任講師，訓練課程分別為陳情人不理性時的處理方式分享及噪音計的操作與演練等兩大主題。 105年12月13日辦理完成第三場次內部人員教育訓練，邀請固定計畫經理吳東霖先生擔任講師，訓練課程為周界臭異味採樣流程及注意事項主題。 （3）陳情人滿意度意見調查執行成果 針對陳情人或週邊居民共計訪談調查137件，其中男性60件、女性77件；在年齡層所佔比例部份，20歲(含)以下1件、21-29歲23件、30-39歲37件、40-49歲28件、50-59歲25件及60歲以上23件；調查結果表示滿意及非常滿意者達到94.9％。 （4）陳情人懇談工作 今年度共計懇談10處共64件，分別為9處共57件異味案件及1處共7件的環境衛生案件，懇談目的為釐清是否為蓄意陳情或深入了解污染影響程度與範圍，並已將懇(訪)談結果提送給環保局供參，對於確實影響週邊居民生活品質的案件，皆有排定人員進行巡查，當發現污染情形會立即要求業者改善。 （5）創新作法執行進度 本計畫3月22日辦理完成環保小蜜蜂協商會議，當天共計31隊98人參加，會中已針對環保志工所提建議進行互動溝通，並提供近3年污染陳情熱區熱點位置及路線給與志工隊參考使用；願意參加環保小蜜蜂污染通報工作的志工隊共計30隊。截至12月31日止，共計有8個志工隊及24位民眾進行污染通報，通報件數共計161件；在161件的污染通報案件中，主要以空氣污染102件(異味污染71件、空氣污染31件)最多，其次是環境衛生25件(案件少的可能原因為本計畫派駐環稽科人員4-12月主動髒亂點通報共計156件)，再其次是噪音20件，最後是廢棄物14件。 105年4-12月份與去年同期比較，共計減少17.95%(252件)，要以異味污染物及噪音減案最多，分別減少99件及63件，環境衛生案件經本創新作法執行後，案件數亦較去年同期減少40件(主要以家禽畜及水溝阻塞或污染最多，分別減少26件及20件)。 （6）推廣民眾購買電動機車部份 已達成年度合約50輛的目標。

陳情案件快速查處、陳情人滿意度調查、北、南區環保派出所、環保小蜜蜂

105年度花蓮縣空氣污染等陳情案件快速查處管制計畫期末報告.pdf

73MB

2017/4/20 上午 12:00:00

(1) quickly investigate and deal with cases In this year, the number of case cases was 2,695, of which 1,496 (excluding 567 cases) were the largest, followed by 1,020 for the 1999 county hotline; according to the main pollution classification (13.3%), noise of 320 (11.9%), waste of 267 (9.9%) and air pollution of 209 (7.8%), water pollution 60 (2.0%) and 160 other (5.9%). In the case of an average of parts per year, the results of this year are 0.29 days (contract specification of 0.35 days); the average effect of air pollution in the pollution book is less than 0.25 days, and this commitment is 0.234 days In line with its commitments. In addition, according to the classification of pollution pollution category classification, respectively, air pollution 0.19 days, odor contaminants 0.25 days, noise 0.34 days, 0.28 days of waste, environmental pollution 0.31 days, water pollution 0.22 days. Environmental protection cases and active inspection of the inspection section, 105 completed a total of 3,725, of which the air pollution 2,009 the most, the rest of the order for the environmental health 1,229, noise 253, 181 waste, water pollution 41 and other 12 According to the nature of the audit, the implementation of the case (including review) a total of 1,884, take the initiative to inspect 1,518, take the initiative to check 25, 298 open burning. (2) education and training courses for the situation The project was completed on January 6, 105 to complete a new training and training of personnel, invited the company associate Mr. Lin Shixin and project manager Qiu Yuqian served as training methods of the implementation of the work, as well as the distribution of work and division of the two major themes The January 14, 2005 for the completion of the first session of the internal staff education and training, invited to invite Hualien County Environmental Protection Bureau, Secretary-General personally taught to enhance the implementation staff on duty tips and precautions. On September 20, 2005, Mr. Wu Jixian, the inspector of the project, and Mr. Li Bingqian, the inspector of the Environmental Protection Bureau, were invited to serve as lecturers. The training courses were shared and the noise meter The operation and the exercise of two major themes. December 13, 2005 for the completion of the third session of the internal staff education and training, invited the fixed program manager Mr. Wu Donglin as a lecturer, training courses for the perimeter odor odor sampling process and precautions theme. (3) Chen lover satisfaction survey results of the implementation of the survey A total of 137 interviews were conducted for Chen lover or surrounding residents, including 60 males and 77 females; the proportion of the age group, 20 years old (including) the following one, 21-29 years old 23, 30-39 37, 40-49 years old 28, 50-59 years old 25 and over 60 years of age 23; survey results expressed satisfaction and very satisfied to reach 94.9%. (4) Chen lover talk about work A total of 64 cases were held in this year, with a total of 57 cases of 57 cases of odor and a total of 7 environmental health cases. The purpose of the consultation was to clarify whether it was deliberate or in-depth understanding of the extent and scope of pollution. The results are submitted to the Environmental Protection Agency for the Senate, for those who really affect the quality of life of the surrounding residents, there are scheduled personnel to inspect, when found that pollution will immediately require the industry to improve. (5) the implementation of innovative practices The project on March 22 for the completion of environmental protection bee consultation meeting, the day a total of 31 teams of 98 participants, will have been for the green volunteers to make suggestions for interactive communication, and provide nearly three years of pollution hot area hot spots and routes To participate in volunteer team reference to use; willing to participate in environmental protection small bee pollution informed work of the Volunteer team a total of 30 teams. As of December 31, a total of eight volunteers and 24 people to carry out pollution notification, a total of 161 cases reported; in 161 cases of pollution notification cases, mainly to air pollution 102 (odor pollution 71, Air pollution 31) the most, followed by environmental sanitation 25 (the case may be less likely to be stationed in the program staff from April to December, a total of 156 complaints), followed by noise 20, and finally Is 14 pieces of waste. During the period from April to December in 2004, a total reduction of 17.95% (252 cases) was achieved, compared with the same period last year. The number of cases was reduced by 99% and 63 cases, and the number of cases was changed after the implementation of environmental hygiene cases. Also reduced by 40% over the same period last year (mainly livestock and ditches blocked or polluted the most, respectively, reduced 26 and 20). (6) to promote the public to buy part of the electric locomotive Has reached the target of 50 contracts per year.

Chen situation case quickly investigated, Chen lover satisfaction survey, north, south environmental police station, environmental protection bee