In the past year, 3 lines (branches) of the special line for accepting complaints were set up, and the special line telephone was kept open, and special personnel were assigned to accept and handle people's complaints in real time, and in 110 years, a total of 1,077 audits (excluding re-examination cases) of air pollution complaints were assisted. In terms of pollution category, there were 241, 416 and 420 cases of open burning, catering fumes and odor complaints respectively, and according to the needs of actual complaint cases, 6 points of odor function determination were completed to effectively clarify the source of odors. For more special cases, 75 interviews have been completed, with a poll satisfaction rate of 96.0%. In addition, it assisted in promoting residential buildings and temples in the city to cooperate with the paper money concentration measures, with a cumulative centralized processing capacity of 524.9 tons, and for the first time provided e-based 24-hour online appointment free borrowing of paper money centralized barrels and firecracker machines, in order to encourage the public to deliver Pudu paper money to centralized incineration.

Air pollution, affection, low-carbon sacrifice, catering fumes, open burning