This year set up 3 special lines (branches) for complaint acceptance, and kept the dedicated line unblocked, and assigned special personnel to immediately accept and handle public complaints. In 2011, 845 inspections of air pollution complaint cases were carried out, and 342 inspection cases (including voluntary and re-examinations) were carried out. And 46 micro-sensor alarm inspections. In terms of pollution categories, there were 364, 91, and 388 cases of cooking fumes, open-air burning, and odor complaints respectively. According to actual case needs, experts and scholars conducted on-site surveys and counseling for 5 air pollution petition cases, and completed 6 odor cases Sensory testing to effectively clarify the source of odors; for more special cases, 75 interviews have been completed, and the satisfaction rate of the poll is 95.2%. In addition, it assisted in promoting community buildings and temples in the city to cooperate with the paper money centralization measures, with a cumulative centralized processing capacity of 650.7 tons, and for the first time provided an e-based 24-hour online reservation service of "free borrowing of paper money collection barrels and firecracker machines" to promote the public Deliver the Purdue paper money to centralized incineration.

Air pollution, affection, low-carbon sacrifice, catering fumes, open burning