097

4,500 千元

2008/01/10

2009/01/09

許正平

臺南市政府環境保護局

黃嘉貞

創迅科技股份有限公司

大氣空氣

空氣污染、陳情案件

air pollution complaint

賴佳汶

07-3474677#

ween1214@ms49.hinet.net

臺南縣環境保護局為加強各時段空氣污染陳情案件處理，並強化處理效率，提昇為民服務的績效，特透過公開徵選方式，遴選合格之環保顧問-創迅科技股份有限公司負責執行「97年度臺南縣空氣污染陳情案件稽查管理計畫」，並透過本公司擁有之專業經驗、技術與專業人才，協助進行各項相關作業之執行與管理，藉以加強臺南縣污染陳情案件之處理時效與為民服務之成效，繼而減少公害陳情申訴案件，達到清淨空氣品質與環境維護之最終目的。 創迅科技股份有限公司開始執行本案後，在計畫執行人員努力及臺南縣環境保護局長官協助下，在相關執行作業之質、量方面，均有相當顯著之成果。民國97年1月10日至98年1月9日共計12個月，期間內按時完成合約所規範之工作內容，完成之工作項目說明如下： 一、協助稽查(含夜間稽查)及協助陳情案件公文處理 本項工作之執行量化目標數為1年至少完成1,800件為基準，自民國97年1月10日至民國98年1月9日，共執行1,868件次之協助稽查(含夜間稽查)，達成率符合契約規範之要求。 二、稽查人員教育訓練 本年度計畫擬辦理兩次稽查人員教育訓練，本計畫已於97年4月16日及97年7月30日各召開一場次稽查人員教育訓練，97年4月16日所辦理稽查人員教育訓練當日上午由環保局空氣及噪音管理科、水質及土壤管理科與環境衛生及毒物管理科等科室科長擔任講師，為環保局全局同仁進行相關污染源稽查實務教育訓練及進行意見交流，下午則特別聘請「台南地檢署」林檢察官仲斌先生，為環保局全局同仁進行講授各項污染稽查環保法令措施及環保犯罪實務；97年7月30日則特別聘請「行政院環境保護署環境督察總隊」黃副總隊長輝源先生，針對各項污染稽查程序、稽查實務要領與公害陳情糾紛處理實務等課程進行講授。 三、公害陳情案件煙道或周界及臭味檢測 本項檢測作業其篩選原則及採樣時機，係配合環保局稽查科各轄區承辦人員因應陳情案件稽查業務所需，擇定工廠（場）由本公司委託檢測公司協助進行採樣。檢測名單及檢測結果詳如下表所示。 管制編號 工廠名稱 檢測 項目 採樣 日期 檢測 結果 檢測值 R8700457 泰慶皮革塑膠工業股份有限公司 周界 4/10 符合 標準 41 R8700528 尚多企業股份有限公司 周界 4/10 符合 標準 30 R9000545 廣政製革股份有限公司 周界 4/23 符合 標準 23 R9303498 有顯貿易有限公司 周界 5/6 符合 標準 12 R10A1912 尚承股份有限公司 排放 管道 7/7 符合 標準 98 R970724A11 台灣紙業股份有限公司新營紙廠 周界 8/18 不符 標準 814 R8900475 新力美科技股份有限公司新化廠 周界 9/18 符合 標準 48 R9000545 廣政製革股份有限公司 周界 12/11 符合 標準 20 R0500400 東展興業股份有限公司 排放 管道 12/23 符合 標準 1738 R8900475 新力美科技股份有限公司新化廠 排放 管道 12/23 符合 標準 550 四、一再陳情、重大污染及民調不滿意案件執行清查、複查及現場訪談作業 針對環保署報案中心陳情案件管理系統，列管造冊之屬於一再陳情、重大污染及民調不滿意之陳情案件，針對在污染源周界之民眾、或村、里、鄰長進行清查、複查及現場訪談作業，且填寫陳情案件現場訪談紀錄單，並將結果彙整以利研判確切污染源位置，確實處理陳情案件，以避免重複陳情之情事再度發生。本計畫自97年1月至97年12月底止，執行現場訪談作業共執行22件次。 五、公害陳情資訊系統建置作業 配合臺南縣環保局為行政院環保署南區督察大隊遴選UMPC與公害陳情污染地點做連接之系統作業試辦縣市，為此，臺南縣環保局要求本計畫之陳情污染資訊系統（含合法軟體）建置工作項目應配合此工作項目辦理之，為因應此工作項目順利執行，本公司購置2部UMPC資訊設備（含合法軟體）及2組行動網卡，並配合協助陳情案件污染源定位及鍵檔作業。 六、環保署公害陳情年度考核項目進行資料整編 為配合年度地方環保機關績效考核，本公司已於97年12月底，針對地方環保機關績效考核內容彙整撰寫97年度臺南縣績效考核自評-「公害陳情及便民措施」報告書，送交環保署評分。 七、其他非量化之管理相關作業 (一)本計畫共累計完成協助公害案件稽查、告發等文書處理及行政罰鍰資料鍵入稽催系統、移送強制執行作業等行政作業，合計共4,317件次。 (二)於報案中心留有聯絡資料，可進行滿意度調查之樣本數計有2,361件，其中成功撥號並完成民眾滿意度調查之案件共計完成2,259件。民眾對臺南縣公害陳情案件處理表示非常滿意者佔7.35%，滿意者佔58.52%，尚可者佔31.21%，民眾對陳情案件處理滿意(含尚可)之調查結果有97.1%；表示非常不滿意者佔1.02%，表示不滿意者佔1.73%。

空氣污染、陳情案件

執行成果摘要.pdf

0MB

2011/4/1 上午 12:00:00

This project had been carried out for 12 months since January 10, 2008 to January 9,2009. In order to implement and increase the efficiency of dealing with air pollution complaints in Tainan County, Bureau of Tainan County Environmental Protection(EPB) had authorized Envad. Ltd. Co. to execute the related works for the reduction of complaints and achieve the goal of air quality maintenance. Under the assistance and supervision of EPB, this project had achieved significant performance. The main works and performance of this project included: 1.The Assistance of Complaint Site Inspection and Official Documentation/report. Since January 10,2008 to January 9,2009, project members inspected 1,868 air pollution complaint sites, included night-time inspection and significant cases. And it had reached the annual period goal of 1800 events inspection. 2.The Training Courses of Inspectors: During this project, two training courses had been held included the content of inspection SOP, reporting and real case study. The first course had been held on April 16, 2008. The invited lecturers included all department affair directors in EPB, and Mr. Jong-Bing Lin, the prosecuting attorney of Tainan Prosecutors Department. The speech contained the introduction and discussion of environmental law violence and how to deal with from some real cases. The attendants included the inspector staff of Tainan county EPB and the project inspectors. The second course had been held on July 30, 2008. The invited lecturer was Mr. Huei-Yuan Huang, the vice administrator of Bureau of Environmental Inspection. The speech contained inspection SOP, guideline and real case execution principle and analysis. 3.The odor sampling and test of stack and ambient emission from the pollutants. In order to quantify and verify the odor pollution condition referring to the regulation standard from the complaint sites, seven sites had been implemented for ambient sampling and test during Apr.10 to Sep.18, 2008, and three sites had been done for stack sampling and test during Jul.7 to Dec.23, 2008. Test results showed only one can not meet the odor threshold standard. The test agency was assigned to the EPA certified lab- Tung-Dien and Tai-Yu Environ. Technology Co., followed the test procedure of NIEA standard test method. 4.To reexamine and make more inspection rounds of frequent complaint sites. Those pollutants that had high frequency compliant records by the neighbor residence in EPA complaint claim system, or had unsatisfied residence survey records in the past, this project enhanced the inspection and negotiation works for reduction of complaint events. From January 1 to the end of Dec. 2008, 22 sites had been reexamined and put in guidance and assistance. 5.To assist building up the environmental complain information system In order to enhanced the GPS application and performance of Environmental Complain Information system of Tainan County EPB, two UMPC with mobile communication function were bought and set up in this project to assist positioning the complaint sites and making database work. 6.Project works compilation of 2008 for the performance appraisal of EPA: According to the EPA appraisal rule for complaint inspection and management works performance, the Tainan county complaint inspection achievement and convenience measures report had been finished and sent to EPA for evaluation on Dec. 2008. 7.Other misc. performance from Jan. 10, 2008 to Jan. 9, 2009: (a) During this project, administration assistance has been implemented includes air, water, solid waste pollution violation bills documentation and statistics, monthly penalty summary reporting and tracking. The total violation notice and fine bills of 4,317 cases have been documented into EPA and Tainan county EPB database. (b) 2,259 out of 2,361 cases those who were not anonymous to make complaint claim either by telephone or e-mail to EPB, the approval grade survey after inspection or conciliation had been done and quantified by satisfaction grade. By the first to third grade of best,good and moderate satisfaction, the first grade has a proportion of 7.35%. The second and third grade are 58.52% and 31.21%. The unsatisfaction grade was only 2.75%

air pollution complaint