| 英文摘要 |
In order to promote the Kaohsiung city become a low-carbon city and encourage people use public transportation to finish their journey for commuting, learning and recreation in the same time, the Kaohsiung city government had established the first automated bicycle sharing system in Taiwan on March 2009.
The Kaohsiung Rapid Transit Corporation (KRTC) obtained the contract (The Bicycle Sharing System Operating Outsourcing Project) from the Environment Protection Bureau of the Kaohsiung city government, executed from November 26th, 2013 to December 31st, 2014. The work project of the contract as follows: operate and maintain the bicycle sharing system, keep bicycles and management system working well, offer a 24 hours toll-free call for customers, hold bicycle-riding activities and propaganda, finish at least 3,000 questionnaire survey, establish carbon reduction performance and other improving strategies for air pollution.
In October 2014, KRTC had renewed the sign of 159 rental stations and set new virtual host and hard disk array server which provide backup data when an exception occurs. On the part of bicycle maintenance, KRTC had purchased 200 bicycles based on the contract. Besides we dispatch four crews for maintaining in different zone and if the bicycle is on serious damage, they will take it back to factory for repairing.
On the part of advertisement, KRTC held 2 promotion activities, printed 15,000 cycling guiding map for passenger, published 3 articles on electronic newspaper, develop rear fender and frame advertising business, host the cumulative riding number and money contest and provided PA, PIDS, MOD and media for advertising public bike system.
On the part of customer service, KRTC had delivered the information of activities and coupon to people, set up 38 customer service counters and toll-free call. Until now, over 61,000 people had been served by our customer service center.
From November 2013 to October 2014, more than 2.95 million people had used our system for riding, the total riding time comes to over 89 million minutes which is tantamount to ride 20 million kilometers. Our system reduces 71.4 ton varied pollution and 490 ton carbon dioxide.
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