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我國化學物質管理風險溝通模式研析-以毒物及化學物質基金徵收與企業溝通為例

中文摘要 本計畫為行政院環境保護署毒物及化學物質局合辦毒物及化學物質風險溝通模式之研析,並以毒物及化學物質管理基金與企業溝通為例。計畫完成(1)比較美國,歐盟與加拿大與本國毒物與化學物質風險溝通策略。採用四種溝通時機類型,分別為「常態性風險」、「不確定性風險」、「爭議性風險」及「危機狀況」,對不同利害關係人溝通模式進行探討。(2)比較學習土壤及地下水污染整治基金之溝通策略方法,並修正本計畫原風險溝通模式,改採用專家訪談法,以及焦點團體訪談法,召開專家諮詢會議及說明會為較佳方案。搭配問卷的發放來找出風險溝通上適合的方法以及關鍵的廠商也十分重要。本計畫計主要完成專家訪談16人,取得對基金設置之主要反對如環保基金重複徵收,及事故諮詢費。本計畫也完成了回收有效問卷共計327份;歸納出95%以上對事故處理小組應變訓練輔導的支持。建議依化學災害事故現場事故次數設計於費用基準內有203家次。此外,舉辦焦點團體討論會議4場,共計超過75位專家參與; 以及舉辦焦點團體說明會2場,總計超過26位管理機關、公協會及產業專家參與討論。反對意見認為以目前已徵收如空汙、水汙及土壤地下水等環保基金,是有重複徵收疑慮的。但也獲得對基金用途的支持,特別是用於環境事故預防,監控及處理所需人力訓練,設備及器材費用之支持建議。透過這些溝通過程,建立以溝通時機為核心,完成毒物及化學物質溝通模式指引1式。依溝通流程設計辨識議題、風險溝通準備、執行溝通和參與,以及評估和改進四步驟進行風險溝通。分別以公眾、媒體及利害關係相關團體為溝通對象。再依時機不同,建立常態風險、不確定風險、高度爭議性風險,及危機狀況之溝通模式範例。本計畫建議針對利害關係人風險溝通作法,持續與國際專家對話,以學習與企業溝通。篩選不同溝通對象,可以進一步聚焦在化學物質運作之上中下游不同類型業者,設計應變組織與溝通模式。未來依不同企業規模及運作機制,藉由專家學者訪談及焦點團體座談等模式溝通,可增進政府與企業風險溝通效益。
中文關鍵字 毒物與關注化學物質、風險溝通、焦點團體會議

基本資訊

專案計畫編號 TCSB-106-CP02-02-D021 經費年度 106 計畫經費 720 千元
專案開始日期 2017/08/24 專案結束日期 2017/12/31 專案主持人 李文亮
主辦單位 化學局 承辦人 連珖彣 執行單位 中山醫學大學

成果下載

類型 檔名 檔案大小 說明
期末報告 TCSB-106-CP02-02-D021.pdf 7MB 期末報告

The Analysis of Chemical Risk Communication Model for Taiwan--Using the Toxic Chemicals and Chemical Substances Fund's Communication with Enterprises as Example

英文摘要 This project focuses on assisting Toxic and Chemical Substances Bureau (TCSB), EPA to conduct a study on building a risk communication model between TCSB and chemical industry on toxic and highly concerned chemical substances. The object of this project is focused on assessment of a management funding on operation risk, and the best practices of risk communication. The main achievements of the project are as follows: (1) in order to build up risk communication model between TCSB and chemical industry, we compared Taiwan’s toxic and chemical risk management and risk communication system with those in US, Canada, and EU. The results of our present study demonstrate the variations between our models of risk communication with the other three different stakeholders. In addition, four types of communication situations have been adopted and named as "normal risk", "uncertainty risk", "controversial risk", and "crisis situation;" (2) learning communication strategies from setting the “Soil and Groundwater Pollution Control Funds.” The original risk communication proposal has been revised into three steps such as, setting expertise interviews as first step, round table discussion meeting with focus groups, and finally holding expert consultation meetings. Meanwhile, it is crucial to issue questionnaires to chemical industry, to request response about any appropriate approach of risk communication concerning the operation program of the management fund. This study also completed interviews with 16 experts. They have shared quite strong opposition to the fund raising, especially for accident advisory fees, as well as that many other environmental protection funds have been issued. In addition, a total of 327 valid survey questionnaires have been summarized as over 95% of companies support for contingency training courses. It is proposed that the numbers of on-site chemical incidents should be considered as the major cost-basis designed for fund raising from 203 companies. Moreover, four focus-group discussion sessions have been held involving more than 75 experts and two focus group-discussions with more than 26 management agencies, public associations, and industry experts have participated. The objections are even stronger concerning fund-raising from varied environmental protection such as air pollution control, water pollution control, soil and groundwater pollution control, and so on. However, supportive advices on the fund's uses have been highly recommended for the issues such as manpower enhancement, training, and tools for incidents preventions, monitoring and treatments. Finally, to establishing toxic and chemical risk communication best practices model, the first version of “Guideline on Risk for Communication of the Use of Toxic and Chemical Substances” has been compiled as a reference manual of risk communication for TCSB under various risk situation. Four steps in risk communication process are to identify issues, risk communication preparing, to perform communication, and to evaluate risk communication performance. Respectively, individuals and the public, media and stakeholder groups are the three groups for communication objects. We also suggested that it’s crucial to keep momentum about the risk communication with the stakeholders, and to continue to learn the communication skills with the expertise worldwide. A few important issues suggested from this study are, screening different critical communication objects, focusing on the operation of chemical substances in different types of industry, and setting up enterprises contingency team and communication models for small and middle size companies. Based on the different size of enterprises, more round table focus-groups discussions and communication could definitely improve risk communication between government and chemical industry.
英文關鍵字 toxic and highly concerned chemical substances, risk communication, focus-group meeting