| 英文摘要 |
The previous version of the reporting system for Environmental Impact
Assessment (EIA) Commitment Statements was in operation for more than 10 years. Its
technical support was no longer met the requirements of the supervisors and
administrators. Therefore, the system was completely upgraded (rebuilt) in 2019–2020.
The new system was launched in May 2020. In addition to upgrading the information
security, the reporting could be fully conducted online, following the trend and subsequent
value-added applications. The system advantages (cross-system data sharing) have been
completely utilized to improve reporting efficiency and data accuracy.
This year, this project continued to improve the new system, and the primary
outcomes are as follows.
(1) New functions: This project expanded the management functions for offshore wind
turbine cases, strengthened the case control function for administrators, effectively
improved the immediacy and validity of supervisory and audit data reporting, and
established six data sheets to incorporate the case data entry and the feedback on
reporting check from government agencies.
(2) New functions: This project expanded the EIA book management system by using
the new EIA reporting system to inventory books, update call numbers, replace book
labels, as well as support the functions of book registration and loan. Four data sheets
were established, and a total of 4,074 EIA books were inventoried.
(3) Continuous improvement: This project continued to integrate data of various
disciplines, connect audit and disposition data on the Environmental Enforcement
Management System (EEMS), enhance the accuracy of data inquiry, effectively
control the status of final decisions, and improve the audit management of violation
cases.
(4) Regarding system counseling and opinion exchange, lecturers were dispatched to
assist one live stream seminar for system operation. A total of 325 customer service
cases were replied. Averagely, 70% customer service cases were resolved within 3-5
minutes, and 96% problems were associated with system operation.
(5) This project continuously performed information security maintenance every
month to reduce security vulnerability. To reduce information security risk, this
project cooperated with the Department of Environmental Monitoring and Information
Management to conduct irregular information security examinations.
|