| 英文摘要 |
The online system in this project included Environmental Agents Management Information System and Environmental Agent Permit and Pest Control Industry License Searching System. In addition, environmental agents advocacy activities were conducted for registered industries. The project was divided into six major items which were explained as follows.
1. Data Integration and Restructuring: In coordination with the outcomes of the Establishment of Taiwan Environmental Vector and Pest Monitoring and Control Technology Plan, data from two statistical reports on the efficacy of flying and crawling pests were integrated. Six statistical statements on resistance and susceptibility studies and one report on geographical data for resistance were updated. Given that the functions for permit and license application and review have been in use for a while, certain disparities existed with the current program development and practical application review operations. To address this, adjustments were made to enhance system efficiency, strengthen information security, and improve user-friendliness. In total, 32 items across eight major categories were adjusted, resulting in the modification or addition of 219 program components.
2. Enhancement of System Features: To streamline manual data archiving and eliminate the need for frequent logins to the Environmental Agents Management Information System and Environmental Management System, the configuration of environmental agent professional technicians data and the implementation of a single sign-on interface operation facilitate users to instantly access Environmental Management System and view the data. Furthermore, an analysis of efficacy (potency) testing reports and the compilation of content from previous testing reports were performed to digitalize the reporting of efficacy (potency) testing reports, facilitating data sharing and storage and enhancing document management efficiency.
3. Comprehensive System Inspection: To ensure that the data in the Environmental Agents Management Information System is up-to-date, monthly reminders are sent to both the management and business sides to verify and update their information. As of December 8, 2023, a total of 1,787 entities have completed the update process. Additionally, an inspection was carried out to monitor the current status of pest control professional technical personnel in pest control and the operational conditions of pest control operators. During the third quarter of the years 2022 to 2023, a total of 1,433 pest control professional technical personnel were established. Furthermore, there are 13 environmental agent manufacturing enterprises, 282 environmental agent vendors, and 207 pest control operators that have not reported for an extended period.
4. Strengthening System Information Security: Regular monthly activities include internal vulnerability scans, audits by the cybersecurity team, and subsequent correction and reporting of system vulnerabilities. Monitoring the performance and disk space of the Environmental Agents Management Information System, as of December 8, 2023, the performance has consistently remained at a maximum of 41%, not exceeding the average standard, indicating stable system performance with ample space for usage. To prevent the misuse of idle accounts over an extended period, the system undergoes a monthly check for inactive accounts. As of December 8, 2023, a total of 52 management-side and 605 business-side system accounts have been deactivated. Five website evaluation indicators were adjusted to ensure the real-time, accurate, and secure content of the website. The Environmental Agents Management Information System and the Environmental Agent Permit and Pest Control Industry License Searching System achieved excellent scores of 112 and 115, respectively, in the evaluations.
5. Guidance and Visits to Listed Operators: To understand the actual operational practices of environmental agent operators and ensure the lawful and secure handling of personal information collected, processed, and utilized by pest control operators, 10 visits to pest control operators and 9 on-site visits to assess personal information were conducted. Simultaneously, the data from 203 pest control operators' self-assessment forms and guidance for 38 high-risk operators in terms of personal information were collated and analyzed. These efforts aim to enhance operators' awareness of personal information protection and reinforce protective measures.
6. Diverse Environmental Agents Advocacies: Through various channels such as two newspapers, four magazines, three podcasts, and fourteen promotional materials, the media promotion reached approximately 32.41 million people. By transforming knowledge of safe household pesticide use and relevant regulations into easily readable and understandable formats for the public, this approach subtly integrates into people's lives, expanding the coverage of promotion and enhancing public awareness of safe household pesticide use. By organizing 12 sessions of online system operation seminars with a total of 660 participants, the Environmental Protection Bureau, environmental agent manufacturing enterprises, environmental agent vendors, and pest control operators gained insights into the Environmental Agents Management Information System. This facilitated understanding of system features, coordination with regulatory additions and adjustments, and collection of operational feedback for system optimization. This effort aimed to improve system convenience and user-friendliness. To understand the current gender distribution and working conditions within pest control operators, a survey was conducted. A total of 1,029 responses were collected from the years 2022 to 2023. The survey results revealed that the pest control operators is predominantly male, with 1,473 males (approximately 86%) and 239 females (14%). This gender distribution is attributed to the heavy physical workload associated with equipment and machinery, which is more challenging for females. The work hours also require activities during the evening or early morning. Additionally, disparities in promotion systems compared to males contribute to a lower number of female employees in the industry.
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