| 英文摘要 |
This project employs SWOT analysis to assess internal and external conditions of cleaning teams in various agencies. It aims to develop a strategic educational training program to assist the Environmental Protection Administration (EPA) in consolidating resources, addressing weaknesses, and capitalizing on strengths. Utilizing various research methods, including training needs analysis and surveys, the project enhances the human resources management skills of cleaning team supervisors.
The training program covers regulations, communication, risk management, and team motivation, incorporating case-based learning. Post-training surveys show significant improvements in participants' knowledge and skills, with high satisfaction. Feedback emphasizes the value of case analysis and the need for more practical sharing.
To enhance personnel management, the project formulates reference examples for work rules and performance evaluations, considering team members' needs and labor regulations. A policy discourse presents historical context and labor standards applicable to cleaning team members, serving as a future development reference.
In summary, this project, through comprehensive training and management tool development, elevates skills and provides practical references for cleaning teams, contributing to organizational competitiveness and long-term development.
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