| 英文摘要 |
To provide a channel for concerned citizens to voice their suspicions regarding any type of activity, which may not be in compliance of environmental law or regulations, the Environmental Protection Administration, Government of the Republic of China established the Environmental Violation Report Center in July 1991. Working together with local environmental agencies, this center collects calls from complaining citizens and passes complaint cases to each respective local environmental agency. On average, the center gets one call from the public nationwide every 4 minutes, indicating that the Public Nuisance Report Hotline is indeed well trusted by common citizens.
The 2002 White Paper：Public Nuisance Report includes statistic results of all reported cases from complaining citizens, and it also analyzes the public satisfaction poll results. The following results were reported： Air quality issues have raised the most concern. Noise related issues have been found to be mainly caused by commercial activities. Sanitation related issues should be resolved by public awareness and behavior control. Taipei City is the no. 1 area with most reported cases. Urban areas bear the greatest environmental burden. The White Paper also explains and analyzes the final outcomes after violations are reported. It includes improving trends nationwide in year 2002, and explains the achievements and efforts made by the inspection team. By viewing these vivid photos, reader will understand that the hard-working inspection team is making a profound contribution toward protecting our environment. However, the public satisfaction poll index is not high, indicating that we still have to improve on management of these reported cases. This White Paper attempts to integrate every piece of information regarding violation reports and to offer a resolution on future environmental policy revisions. Continuous improvement of violation report management and prevention of major environmental disasters is the ultimate goal.
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