環境資源報告成果查詢系統

事業廢棄物0800諮詢服務及資訊設備維護計畫(96)

中文摘要 近十年來因工商業蓬勃發展,相對事業廢棄物產生種類也越來越多元、產生量也越來越多,行政院環境保護署自從旗山溪廢溶劑傾棄事件爆發之後,積極展開事業廢棄物管制業務;以網路申報為主要基礎,積極檢討各管制措施,對廢棄物產原機構、清除及處理機構做有效的控管及監督。藉由現代化的資訊管理系統,以達到有效掌控事業廢棄物之產源及流向、促使事業機構正視並妥善處置其廢棄物的目的。利用現代化的資訊系統,對各流向業者所申報的資料予以比對篩選出違規業者,並配合執行機構各縣市環保局的強力稽查、告發取締與環保署督察稽查大隊的督察複查行動,以杜絕不肖業者違法棄置事業廢棄物。 由於利用網路申報相關廢棄物流向,環保署為服務業者及各級環保機關諮詢相關網路申報問題及維護各項申報主機正常運作,委託本公司執行「事業廢棄物0800諮詢服務及資訊設備維護計畫」,服務內容涵蓋,事業廢棄物0800免付費諮詢服務、協助辦理各項事業廢棄物相關申請業務及維護系統主機正常運作與資訊設備採買,其相關服務內容簡要如下說明。 事業廢棄物0800免付費諮詢服務重點為協助業者及各級環保單位,解決事業廢棄物網路申報系統、事業廢棄物清理法等公告疑義之問題,本團隊自96年1月1日至96年12月31日合計服務96,924通諮詢電話,而多數的諮詢者對於事業廢棄物0800免付費諮詢服務滿意程度多表贊同。 本計畫重點二為協助辦理各項事業廢棄物相關申請業務,加速各項申請案件之時效並建立各項業務之標準作業流程,以利各相業務於輪替時讓接替的人員有所準則,而今年度的各項申請較以往於時效上有明顯提升,且各項案件申請人大多滿意本團隊的服務品質及申請效率,自96年1月1日至96年12月31日,本團隊總共協助辦理了15,959件申請案。 維護系統主機正常運作與資訊設備採買在計畫中屬於極重要之項目,我們需維持各申報系統正常運作讓一切申報程序及諮詢服務得以順利提供服務,並針對資訊安全提供相關的防護,避免因資訊安全漏洞導致業者申報資料外洩,另配合署內政策及提供業者更好的服務品質,於署內軟硬體採購時提出相關建議並協助署內採購相關商品。
中文關鍵字 免付費諮詢服務,協助辦理各項事業廢棄物相關申請業務,維護系統主機正常運作與資訊設備採買

基本資訊

專案計畫編號 EPA-95-H102-02-281 經費年度 096 計畫經費 6666.667 千元
專案開始日期 2007/01/01 專案結束日期 2007/12/31 專案主持人 褚有欽
主辦單位 廢管處 承辦人 黃崇富 執行單位 亞通新高科技股份有限公司

成果下載

類型 檔名 檔案大小 說明
期末報告 95008.pdf 3MB [期末報告]公開完整版

Waste 0800 advisory services and information equipment maintenance program (96)

英文摘要 Over the past 10 years due to industrial and commercial development boom, the relative types of industrial waste produced more pluralistic, more and more output, the Environmental Protection Administration(EPA) since Qishanxi solvent waste dumping incident after the eruption of active industrial waste Control operations; to declare the Internet as the main basis for a positive review of all control measures, the original production of waste, removal and treatment agencies to do an effective control and supervision. With the modernization of the information management system in order to achieve effective control of industrial waste production and the flow of sources, prompted utilities to address waste and properly dispose of their purpose. The use of modern information systems, the industry reported by the flow of information to be screened than industry regulations, and in line with implementing agencies of the cities and counties powerful EPA inspection, information and EPD inspectors checking banned Battalion inspectors review action to stem unscrupulous operators cause illegal waste disposal. The use of Internet-related debris flows declaration, the EPA for service industries and environmental protection agencies at all levels consult the relevant problems and maintain the Internet declare the declarations mainframe normal operation, the company commissioned by the Executive, "0800 industrial waste advisory services and equipment maintenance of information Painting, "which covers services, industrial waste 0800 toll-free advisory services to assist in the industrial waste related operations and maintenance system for normal operation and information mainframe equipment purchases, the related services following a brief note. Waste 0800 toll-free advisory services to help focus industry and environmental agencies at all levels to address industrial waste network reporting system, the cause of the Waste Disposal Act, such as notice of the issue beyond doubt, the team since January 1, 96 to 96 , December 31 Total 96,924-phone services, and most of the consultants for the 0800 toll-free industrial waste advisory services satisfaction agree more. The focus for this project to assist with the industrial waste-related business applications, applications to accelerate the aging of the business and the establishment of standard operating procedures in order to facilitate the change in the operational phase is to enable the staff to replace guidelines, and now the of the application on time than ever before in the marked improvement, and most of the cases the applicants satisfied with the team for the quality and efficiency of service since January 1, 96 to December 31, 96, the team to assist with a total of 15,959 of the application. Maintain normal operation of mainframe systems and information equipment purchases in the plan are very important projects, we need to maintain the normal operation of the system to declare all the reporting procedures and advisory services to the successful provision of services, and to provide security for information related to protection, to avoid Information security flaws leading to the disclosure of information leaked to the other with the Department policy and the industry to provide better quality of service in the Department of hardware and software procurement and make relevant recommendations to the Department related to the procurement of goods.
英文關鍵字 Toll-free Consulting Service of Industrial Waste,Assistance in Application Business of Industrial Waste & Opinion Reply,Maintenance and Procurement of Technology Equipments